by
on
Ron Johnson on the Apple Store experience: >There are lots of components to that experience, but maybe the most important — and this is something that can translate to any retailer — is that the staff isn’t focused on selling stuff, it’s focused on building relationships and trying to make people’s lives better. That may…
Ron Johnson on the Apple Store experience:
>There are lots of components to that experience, but maybe the most important — and this is something that can translate to any retailer — is that the staff isn’t focused on selling stuff, it’s focused on building relationships and trying to make people’s lives better. That may sound hokey, but it’s true.
Great take on the problems that face most retailers.
This website makes use of affiliate links whenever possible, these links may earn the site money by clicking them.
Subscribe to get the latest posts sent to your email.