Very interesting – so much of what is wrong with government is due to officials not caring about their job. They are there for a check and not to help you. Keeping that in mind read this bit from David Streitfeld:

“Remember the Soviet Union?” said Hector Alvarado, who heads a civic advocacy group. “They had a lot of bureaucracy, and they lost. Maywood was like that. Now people know if they don’t work, they will be laid off. Much better this way.”

Loss of your job when you work for local governments is very rare from what I have seen – outsourcing may be controversial, but it can work.