Lessons from Google Wave

Dare Obasanjo on Google Wave’s announcement

The product announcement read more like a technology showcase than an announcement for a product that is actually meant to help people communicate, collaborate or make their lives better in any way. This is an example of a product where smart people spent a lot of time working on hard problems but at the end of the day they didn’t see the adoption they would have liked because they they spent more time focusing on technical challenges than ensuring they were building the right product.
It is interesting to think about all the internal discussions and time spent implementing features like character-by-character typing without anyone bothering to ask whether that feature actually makes sense for a product that is billed as a replacement to email. I often write emails where I write a snarky comment then edit it out when I reconsider the wisdom of sending that out to a broad audience. It’s not a feature that anyone wants for people to actually see that authoring process.


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