Tumblr’s Explanation of Downtime

David Karp on the Tumblr staff blog: While you might feel like you’ve gotten used to seeing errors on Tumblr recently, know that this is absolutely unacceptable to our team, and unacceptable for a platform determined to be the best place in the world for your creative expression. Might and feel are two words that…

David Karp on the Tumblr staff blog:

While you might feel like you’ve gotten used to seeing errors on Tumblr recently, know that this is absolutely unacceptable to our team, and unacceptable for a platform determined to be the best place in the world for your creative expression.

Might and feel are two words that I would not have used. Perhaps he should have phrased it: “I know we have been down a lot lately.” Don’t push off the blame on your customers, they “feel” like Tumblr has been down a lot lately because it HAS been down a lot lately.

Secondly there really is no explanation here and that is truly disappointing, dive into the details and show some transparency, because frankly your product is not good enough to give Apple explanations for problems.

If you agree reblog this post from Patrick Rhone.

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