[This is part of Shawn Blanc’s blast from the past idea where you link to an old post that is still great.]
This post from Shawn is about more than just being a better designer. Shawn Blanc:
That was the first and last time I ever acted like a high-and-mighty graphic designer who treats his clients as if they were perpetually inconveniencing him.
You can take the words ‘graphic designer’ and input just about any other profession.