Dropped… Hello?

Chris Foresman on an iPhone survey about customer satisfaction: >That doesn’t mean users on Verizon don’t see at least one significant benefit: fewer dropped calls. Verizon iPhone 4 users reported a dropped call rate of 1.8 percent. AT&T iPhone 4 users, in contrast, had a dropped call rate of 4.8 percent—more than double that of…

Chris Foresman on an iPhone survey about customer satisfaction:
>That doesn’t mean users on Verizon don’t see at least one significant benefit: fewer dropped calls. Verizon iPhone 4 users reported a dropped call rate of 1.8 percent. AT&T iPhone 4 users, in contrast, had a dropped call rate of 4.8 percent—more than double that of Verizon iPhone 4 users.

What’s interesting about this is not that it is telling us what we already knew about AT&T, but that dropped calls don’t seem to have anything to do with the iPhone 4 antenna position. 1.8% for Verizon is nothing — nothing.

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