How Microsoft Misunderstands the Concept of User Research

Mattias Östergren >What happens when you try to design a new version of an application based solely on the most commonly used features of an older version, instead of focusing on what the users are really trying to accomplish with it? Microsoft.

Mattias Östergren
>What happens when you try to design a new version of an application based solely on the most commonly used features of an older version, instead of focusing on what the users are really trying to accomplish with it?

Microsoft.

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