This statement from Marco Arment rings so true:
His father has many good reasons not to switch, and I don’t understand any of them.
Marco’s talking about the feeling of banging your head into a wall that you get when you try to “help” people with their technology problems. I too stopped long ago trying to help anyone because most of the time I just don’t understand why they are doing things the way that they are — and more importantly don’t care to understand why.
Another short story
I grew up working construction for my father’s company. I am now a property manager and a licensed real estate broker. When it comes to just about any home repair I either know how to repair it, or I have a “buddy” who could do it for me, likely for close to free. It’s a “perk” of my job.
These are things you may not know about me and it really doesn’t matter.
I rent my current place and you would think that given my background and current profession that I would never need to call my landlord to have a repair done — that’d be a wrong thought.
Nothing has occurred other than A/C troubles that I couldn’t fix myself, but I usually always make the landlord come and fix stuff and while I play dumb with the repairman. ((The only exception is if I need it done now and don’t care to wait. That and toilet issues: they are so easy to fix I don’t see making someone waste money on a plumber.)) The reason is the same as why I play dumb with technology: I don’t care to learn why things are being done the way they are, because those things will likely always look “wrong” to me.
If it’s not something that I own, then I want the person who does own it to make the call on how something is fixed because at the end of the day I don’t know the why and don’t care to know it.