An exceedingly smart piece from Matt Gemmell on why publicly replying to app reviews is probably not the best idea for developers. I’m not a developer, so I can’t comment directly on this, but the comments for The B&B Podcast are not only massively inaccurate, but down right rude at times.
Now, I love the reviews that are rude because they crack me up, but they mostly don’t bug me because that podcast is *not* my livelihood. If it was — I’d be pissed that I couldn’t defend myself.