Alex Arena, commenting on Things, in response to Shawn and me on the B&B podcast:
But since they haven’t been acquired, they still need to make money, and Things is their only product. Lying to all of your customers isn’t a good way to make money.
I think Arena ((If this guy’s name is really Alex Arena — that’s badass.)) gets to the heart of the user frustration, but he’s off base. I don’t think Cultured Code lied, I think they were over matched with a task that they had to ship, but couldn’t get shipped.
Things was solid at one point but has been so distracted by this cloud sync that they have lost significant ground to rival OmniFocus. Now all that remains to be seen is if they can quickly ship some great updates (since the biggest one is now mostly out of the way).