This is a fantastic article from Jeffrey Rosen at The New Republic. The article details one of the toughest problems with running a service — a service which allows users to upload content — the problem is: when, and what, content to take down.
The implications of being too aggressive are huge for the general openness of the internet while the implications of doing nothing could also be disastrous — and these are take down decisions being made by kids in the U.S. who are trying to follow a rule book handed to them. This is the one area where I won’t criticize Twitter, Facebook, or Google — they are doing a pretty good job dealing with a very difficult problem. They make mistakes, but by all accounts it seems that two things are true:
- They are learning from mistakes.
- They are not jumping to action before thinking through all the consequences.
So kudos to them for that, and here’s hoping we can keep this control in the hands of the users and not the “free” governments of the world.