Owning the Experience Is Key to Apple’s Customer Satisfaction

John Moltz for Macworld: In the Windows and Android worlds, ownership of the experience is a filthy scrum of competing interests. Very good post looking at why Apple wants to own the key, the core, things that you use their devices for.

John Moltz for Macworld:

In the Windows and Android worlds, ownership of the experience is a filthy scrum of competing interests.

Very good post looking at why Apple wants to own the key, the core, things that you use their devices for.

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