Emma Martinho-Truswell:

When the work of public servants can be done in less time, a government might reduce its staff numbers, and return money saved to taxpayers — and I am sure that some governments will pursue that option. But it’s not necessarily the one I would recommend. Governments could instead choose to invest in the quality of its services. They can re-employ workers’ time towards more rewarding work that requires the lateral thinking, empathy, and creativity — all things at which humans continue to outperform even the most sophisticated AI program.

Posted by Ben Brooks